Privacy Policy

Last Updated: April 09, 2025

Welcome to OutreachAgent (a project of Sonic Limited) accessible at OutreachAgent.ai ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

1. Who We Are

Business Name: Sonic Limited (operating the OutreachAgent project)
Website: https://OutreachAgent.ai
Jurisdiction: Malta
Contact: sebastian@outreachagent.ai

2. Data We Collect

Personal Data:

  • Name
  • Email Address

Collected when you sign up for an account, subscribe to our newsletter, or interact with our website forms.

Non-Personal Data:

Technical information (e.g., IP address, browser type), collected via cookies or similar technologies to improve our services.

3. How We Collect Your Data

We collect data directly when you:

  • Fill out forms (e.g., registration, contact).
  • Communicate with us via email or other channels.

4. Purpose of Processing and Legal Basis

We use your personal data to:

  • Improve Our Services: Analyze usage and enhance user experience.
  • Customer Support: Address inquiries and provide assistance.
  • Marketing & Communication: Send newsletters or updates (with your consent).
  • Analytics: Understand user interactions (e.g., open rates, clicks).

5. Data Sharing and Third Parties

We do not sell or rent your personal data.
We may share data with third-party service providers who help us operate our business.

6. Data Retention

We retain your personal data until your account is deleted or as required by applicable laws and regulations.

7. Security Measures

We implement reasonable technical and organizational measures to protect your data from:

  • Accidental or unlawful destruction
  • Loss, alteration
  • Unauthorized disclosure or access

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:
Provide and improve our services
Analyze email campaigns

9. International Data Transfers

Although primary data processing is in Malta (EEA), we may use third-party providers or servers in other countries.

10. Your Rights

Under GDPR (and similar laws), you have the right to:

  • Access: Get a copy of your data
  • Rectification: Fix inaccurate or incomplete data
  • Erasure: Request deletion under certain circumstances
  • Objection: Object to processing based on legitimate interests
  • Restriction: Limit processing of your data
  • Data Portability: Receive your data in a structured format

11. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children.

12. Incident Response

We have procedures in place to:

  • Identify
  • Assess
  • Contain
  • Notify affected users in case of a data breach, where required by law.

13. Updates to This Privacy Policy

We may update this policy to reflect:

  • Practice changes
  • Legal or regulatory reasons
  • Operational adjustments

14. Legal Compliance & Data Collection

OutreachAgent complies with:

  • DMCA
  • CFAA
  • Relevant data protection regulations

Data Collection Practices:

  • Search Engine Results (SERP): Public data, no authentication required
  • YouTube:
    • Collected via official API
    • Includes public channel/video info
    • Full compliance with YouTube's ToS
  • Instagram:
    • Only public search result data
    • No access to private/protected content
  • General Website Data:
    • Publicly accessible pages only
    • Respect for robots.txt and site-specific limits

Principles:

  • Ethical and transparent
  • Lawful and compliant
  • Platform ToS–friendly
  • Public data only
  • User privacy–respecting

15. Google Workspace APIs Data Usage

We confirm that data from Google Workspace APIs is:

  • Used solely for our services
  • Not retained, processed, or used to develop or train generalized AI/ML models

16. Contact Us

If you have questions or concerns, please contact: sebastian@outreachagent.ai

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